Accessibility Statement

This accessibility statement applies to Beyond Bullying

This website is run by Leicestershire County Council. We want as many people as possible to be able to use this website.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • there are some redundant / duplicate links
  • some heading levels are skipped which might be confusing for screen reader users.
  • some images have a title but no alternative text
  • some PDF documents are not fully accessible to screen reader software
  • some of our videos don't have captions
  • you can't skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


0116 3053365

We'll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our reception has audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. We also use Relay UK, a free app from BT which can help people with hearing and speech difficulties to communicate over the phone.

Find out how to contact, or visit us:

Technical information about this website’s accessibility

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

There are some redundant / duplicate links. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).

Some heading levels are skipped. This fails WCAG 2.1 success criterion 2.4.6 Headings and Labels.

Some images have a title but no alternative text value, for example on the anti-bullying week 2020 page. This fails WCAG 2.1 success criterion 1.1.1 Non-text Content.

Some of our PDFs and Word documents aren't accessible, for example, they may not be structured so they're accessible to a screen reader.

Some of our videos don't have captions. Anyone needing captions will need to open the video in YouTube and add auto-generated subtitles. This fails WCAG 2.1 success criterion 1.2.2 Captions (Prerecorded).

We aim to correct these by December 2021. When we publish new content we'll make sure content, images and documents meet accessibility standards.

A skip to content option isn't available. This fails WCAG 2.1 success criterion 2.4.1 Bypass Blocks.

We are working with our website developer to resolve this.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations don't require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

What we’re doing to improve accessibility

We will regularly review the accessibility of this website with automated testing using the Lighthouse and WAVE accessibility tools. We will also conduct manual testing exercises, and review any issues reported by users of the website. We will work with our developer to make improvements.

Preparation of this accessibility statement

This statement was prepared on 28 July 2021.

This website was last tested on 28 July 2021. We did our own testing using the Lighthouse and WAVE accessibility tools. We will also conducted manual testing exercises.

We tested a number of pages that included a wide range of functionality including videos, online forms, blogs and document downloads.